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  • Finishing Dead Last... is Still Finishing.

    I'm not an Olympian, but some days i still get out and try to act like an athlete (if you count Ultimate Frisbee a sport, and i do). I'm not a great entrepreneur, but i ran a small business for a few years & managed to make payroll happen (most of the time); these days i try to help others with theirs (or at least avoid some of my mistakes). I'm not an A-list blogger, but every once in awhile i write a half-decent post and maybe get a headline on TechMeme for 15 seconds (but most folks still hate...
  • My brother Sean and High Touch Leadership

    There was a very flattering article written about my brother sean recently who runs a very well known modeling agency...Sean employs a very successful leadership style which is high touch with employees, customers, and all stakeholders... Sean is particularly adept...
  • Top 25 Facebook App and hybrid business models

    I remember when I first learned about LinkedIn.com, and was the 4th person to sign up for it in Utah County. Soon I got into a competition with two friends to see who could end up with the most (real) connections. I finally won that competition, but we all ended up with hundreds of connections. But I remember when one of my friends knew they were losing on the connections number that they claimed to be winning on "endorsements." They changed their key metric, so that they could claim that they had actually won.

    The key metric on Facebook apps used to be total installs. Some apps were incredibly viral, especially early on, and got millions of installs. But some of these apps were also fluff and lost their appeal very quickly, so they actually didn't get used much. Later, Facebook reporting started focusing more on Daily Active Users (DAU), and apps were being valued by third party reporting systems based on how many people were using them each day. Last night, our social team told me that Facebook just replaced Daily Active Users with Monthly Active Users (MAU), and that we are one of the winners in this changing in reporting. With this metric, our We're Related application jumps up to rank #23 overall for all Facebook apps, with more than 2.1 million Monthly Active Users. It's gratifying to see our application being used by so many Facebook users world wide to connect with relatives.

    Quantcast is now reporting that our FamilyLink Network of sites and apps for families now has 2.77 million uniques globally and 1.15 million from the U.S. The chart looks great, with real steady growth over the last few months. If this trend continues, we'll soon become a top 1,000 internet property globally which could lead to more revenue opportunities for the company. Our advertising revenue continues to grow as a percentage of total revenue, and we'd like to see that trend continue, even though we absolutely love the subscription business model that WorldVitalRecords.com uses to generate the majority of our revenue.

    We'll also be launching a storefront later this month for the first time with thousands of products available for purchase, so for the first time we'll be able to advertise these products to our millions of users.

    Our investors support our hybrid business model (subscription, advertising, e-commerce) but it is hard to forecast each one of these with such a short track record. We started seling advertising in January. And now e-commerce is just about to launch. I'm sure all of these revenue streams will grow, but at what rate?

    Can anyone who has worked in a company with a hybrid business model privately email me, or comment publicly about what they think is typical for the revenue-mix going forward?

    I need to carve out a few hours to read some SEC filings from some internet companies so I can find some of this info out myself. A friend of mine said he'll try to make SEC filings available on the Amazon Kindle, and I told him I'll be subscribing to a bunch of them, so that every quarter I'll get them pushed to my device

    That reminds me of a great domain name that Provo Labs once
    purchased for a potential service to make SEC filings more accessible
    and searchable. The domain was suggested by social media creative
    genius and podcaster Judd Bagley. It was 10qverymuch.com. We might even
    still own it, if someone would like to make an offer for it.

    I find myself reading TechCrunch and Mashable every morning on my back porch from my Kindle. I was amazed when I found myself paying for a subscription to these blogs, when they are actually free online, but they are really cheap and the Kindle reading experience is much more enjoyable and relaxing than sitting in front of a computer, or even using my blackberry or iphone. Yesterday I wanted to subscribe to the Economist on my Kindle, but it doesn't seem to be available yet.

  • Startups and the Psychology of Hiring Great People

    I think at the highest level everybody looks for 3 things when trying to employ talent to their companies…. People typically look for people that are Intelligent Motivated Highly Functional in a Group Environment… Startups have their advantages and disadvantages...
  • iPhone developers, unite!

    A few months ago, after feeling the initial rush of getting a million users of our Facebook app We're Related in just 29 days, I set up a Facebook group with an admittedly dumb name: Utah CEOs With a Facebook Strategy. It now has 488 members. We met a couple of times in Provo earlier this year. Jason McGowan and Michael Jensen from our team at FamilyLink.com shared with about 30-40 attendees how to build an app that is viral and can scale, and I tried to pump the Facebook opportunity as well as I could. I'm a true believer in what Facebook did with their Platform, as you will see from my original blog post the day they announced it, back in May 2007, when I predicted that Facebook would become the world's leading social network. It only took a year for that to happen, as recent Comscore data shows Facebook with more worldwide users and page views than MySpace.

    In the ensuing months we have tried to find other Facebook applications developed in Utah that had more than say 50,000 users, so we could invite other developers to share their learning with the group, but we haven't been able to find any other Utah company with a successful Facebook app--so this group has kind of stagnated.

    I don't understand why we don't see more Utah entrepreneurs anticipating and catching these amazing waves of opportunities, as new platforms open up for software developers. After all, Utah once boasted the world's leading word processing company (WordPerfect) and the world's leading networking company (Novell). And we still have the world's best web analytics company (Omniture) and the world's best online video delivery platform (Move Networks.)

    Of course today the world celebrates the launch of another new platform, which might end up being far bigger and more important than the Facebook platform. Apple's iPhone, despite today's launch problems, will be purchased by tens of millions of consumers in the next year and hundreds of millions after that. Back in March, Apple announced the SDK that allows developers to build applications for the iPhone. Tens of thousands of developers were accepted into the official beta developers program. Today, hundreds of applications premiered in the app store. I've downloaded six or seven, including the ridiculous PhoneSaber app, and the silly Light app (turns the iphone into a really lame flashlight), but a few others with some promise. The iPhone is definitely the most amazing consumer device I've ever owned from a design standpoint (although I am more addicted to my Blackberry for its utility and more in love with my Kindle for the fact that it just does books, and I love books.) That it is now a platform for software developers makes it even more amazing.

    This time I know at least a few Utah based companies that are planning iPhone apps, including one that I think will be wildly successful. And so, once again, I've organized a Facebook group, again with a dumb name: Utah Executives Creating iPhone Apps. We aren't targeted developers only, as much as business people and entrepreneurs who want to take advantage of this new platform. But maybe we should focus on developers, since they are often way more into technology and are sometimes looking for the next new thing. Who knows? Only 10 members have joined this group, but maybe after this blog post we'll get a few dozen members and organize our first get together in the next month.

    If you are from Utah, and work for a company that ought to have an iPhone app, or after that an app for phones based on Google Android (read this incredible Wired article about what Google Android is all about) or the Symbian OS which Nokia recently purchased and announced plans to open source (this is really big news, since Symbian phones still have the most market share, I believe) then join this Facebook group, and help me rally some support for companies to invest in mobile software.

    I'd love to see some entrepreneurs/developers from Utah coming up with some killer mobile software applications, and then showing up in the Deal Flow report on SiliconSlopes.com, the web site that best covers the Utah high-tech economy.

    I sometimes miss running the Provo Labs incubator, because with each new platform there are a myriad of opportunities, but then I remember how much I love running FamilyLink.com, where we actually get to take advantage of every new platform that makes sense for families (which may exclude Google's new Lively virtual world as well as other virtual world's that have recently been announced) and build applications, widgets, or full-functioning software for these platforms. Our Facebook apps now have 6.8 million users and nearly 150,000 daily active users. And we actually launched on that platform about five months later than we had hoped. (We were really in bootstrap mode back then.) We may be a few months late with our iPhone apps as well, but the opportunity will be so vast in the long run, that it probably won't matter too much.

    Sign up for the Utah iPhone group, and let's get together to brainstorm and fan the flames of excitement about mobile platforms and how Utah companies can participate in where the high-tech economy is heading.

  • What Entrepreneurs Can Learn from Danny Ainge

    Tuesday night the Boston Celtics won the NBA World
    Championship (4-2) by beating the Los Angelels Lakers by 39 points in game six
    at Boston Gardens.

    The Celtics won only 24 games last year, but this year
    experienced the single biggest turnabout in NBA history, after Danny Ainge
    orchestrated two major trades
    last summer, bringing Kevin Garnett and Ray Allen
    to Boston.

    Danny Ainge is my favorite basketball player/coach/general
    manager of all time. While most people will agree with me that Michael Jordan
    is the greatest NBA player in history, and it is popular to say, “I want to be
    like Mike,” personally, I’d rather be like Danny.

    Basketball was big at BYU. I started attending games at age 5 when Kresimir Cosic, the first All-American from a foreign country and Yugoslav Olympic star, filled the stadium. BYU led the nation in attendance with 21,818 fans per game back in 1971-72.

    I was such a fan of Cosic, that my mom wrote this about me in my Book of Remembrance (I should do a blog post on this sometime--it's what my mom did instead of scrapbooking, for each of her 8 kids) when I was six years old:

    “You were a
    devoted BYU basketball fan, and throughout the basketball season, you followed
    every game with diligence. You were especially interested in Kresimir Cosic and
    cheered his every move. You wanted to go to every ballgame, and because you
    couldn’t, you carried the radio around with you at home, settled down in some
    corner, and listened with your ear close to the radio. Whenever someone made a
    basket, you cheered and reported it aloud to whoever might be nearby. Your
    enthusiasm was something to behold, and the entire family enjoyed your
    enjoyment of the sport as much or more than the sport itself.

    “Each
    morning as you got out of bed, you raced upstairs to check the ratings of the
    BYU team in the sports section of the newspaper. When they achieved 9th
    place standing in the nation, you made as much fuss as if you had won the world
    championship yourself. If they dropped a notch or two, you took it as personal
    disappointment. One morning as you called to me from the other room with “Where
    is BYU” I answered, “in Provo.” You
    kept asking me the same question, over and over as though I hadn’t heard you
    right. Finally I learned that you meant, “Where do they stand in the national
    ratings today?”

    “Your
    teacher told me that when she put all the ‘C’ spelling words on the board for
    your class, you raised your hand and said, “You left one out, Miss Piquet.” She
    checked the list again and said that she thought she had them all. Still you
    insisted that she’d forgotten one. Finally she said, “Paul, what word did I
    leave off?” Grinning broadly, you replied, “Cosic.” Because she understood you,
    she accommodated you by adding Cosic to the list.”

    I remember that Miss Piquet didn’t actually know how to
    spell Cosic, so she asked Mr. Mike, the janitor, and he knew how.

    Ainge was the next huge BYU basketball star. According to Wikipedia:

    “Ainge played basketball at Brigham Young University and became a
    household name after hitting one of the greatest shots in NCAA March
    Madness
    history against Notre Dame in 1981. His coast to coast drive with
    only a second remaining gave the Cougars a one point win. Ainge concluded his
    senior year by winning the Eastman Award as well as the John R. Wooden Award, given to the best
    collegiate player in the nation. During his four-year career at BYU, Ainge was
    an All-American, a two-time First Team Academic All-American, the WAC Player of
    the Year and a four-time All-WAC selection.”

    His play against Notre Dame is one of the great moments in
    college basketball history. ESPN once rated it the 6th best ending
    in a college game. During the 1981 Sweet Sixteen against Notre Dame, with just
    9 seconds left in the game, Ainge took an inbounds pass and drove the length of
    the court, past all 5 Notre Dame defenders and made a finger roll layup over
    outstretched defenders hands with a second left to claim a 51-50 BYU victory
    over Notre Dame. You can watch the video of Ainge's drive on YouTube.

    When you are 15 years old, and you get to watch the best
    college player in the country almost every week, you grow fond of the guy and
    he becomes a hero for life.

    I remember consciously imitating how Danny Ainge walked
    (slightly turned-in toes), how he wiped dirt off the bottom of his shoes on
    the opposite sock, where he stood when the opposing team was shooting foul
    shots, how he would save possessions by throwing balls off opposing players
    legs when falling out of bounds, his no look and around the back passes, and on
    and on. Nearly every good move I had, I learned from watching Ainge.

    As you may know, I was a wanna-be basketball player. (See my
    blog post on “53”.) I didn’t even make my high school team, but my church team
    did win three tournaments my junior year, our stake, region, and area
    tournaments. I kept a journal from age 14 including my own basketball stats--I guess I was blending family history and competitiveness even back then. During my senior year in high school, playing church ball, I averaged 28 points per game my senior year, ranking me right up next to NBA leading scorers LeBron James and Kobe Bryant this year. :)

    The highest compliment anyone ever paid to me when I played
    church ball was when a friend of mine on an opposing team used to call me
    “Danny” after I made a great play.

    Ainge was an incredibly smart player, and really a player
    coach all throughout college.

    I also saw him do something once that I’ve never seen any
    college or pro player ever do, and I’d love to see a Youtube video of this
    sometime. Once while at the foul line, with his team slightly down, before
    everyone was really set, he kind of grabbed the ball from the official (they
    used to hand you the ball and not throw it to you), threw it off the front rim,
    got the rebound, and made a layup. That pretty much blew my mind.

    So, to make a long story short, Ainge went on to play 14 years in the NBA, win 2 rings with the Boston Celtics, and ended his career as one of only three players who had made 1,000 three-pointers.

    Following his NBA career, Ainge "joined TNT as a color analyst for the 1995-96
    season before returning to the court with the Phoenix Suns as an Assistant
    Coach prior to the 1996-97 season. Just eight games into the season, he was
    promoted to Head Coach and guided his club to a 40-34 record after the team
    started the season 0-8. He spent the next two-plus seasons as Head Coach of the
    Suns and compiled a 136-90 (.602) record before stepping down on
    December 13, 1999 and returning to TNT as an analyst. In his three-plus
    seasons as the Suns coach, he guided
    Phoenix to three playoff berths.” (source: NBA.com)

    He retired from coaching the Phoenix Suns to spend more time with his family, which is another reason I admire him.

    In 2003, the Boston Celtics hired Danny Ainge as Executive Director of Basketball Operations.

    Last year was a disaster. Everyone wanted his head. Celtics fans were calling for the owners to get rid of both Ainge and head coach Doc Rivers.The Celtics won only 24 games, 2nd worst in the NBA.

    Then Ainge orchestrated the trade of the century. Sports Illustrated has the best article about how he pulled it off.

    When I think about Ainge's career, I think about how he went from player to coach to GM.

    I think entrepreneurs go through a similar evolution.

    When I was in my 20s, entrepreneurship was about how much work the founders could
    do, how many all-nighters we could pull, how hard we could work.

    In my 30s, it became more about networking, and discovering how much smarter we could work if we knew the right people and read the right books and attended the right conferences.

    But in my 40s, entrepreneurship for me is about finding the
    best people can to be on my team, and then watching them go to work. If I carefully scout for the right investors, the right management team, the right
    partners, the right business model, and provide the right motivation and occasional feedback for everyone, then magical things start to happen.

    Business Lessons to Learn from Danny Ainge

    • It's all about getting the right people
    • Do whatever it takes to get the right people
    • When you get one right person (Ray Allen) it makes it easier to get the next right person (Kevin Garnett.) Like attracts like.
    • To know the right people, it helps to be the right kind of person. Ainge's years as a player at ever level, and as a coach, gives him a feel for the game that is extremely rare and valuable. Be a player first.
    • Don't give up too soon. Before you experience the thrill of victory, you almost always experience the agony of defeat. Most successful companies that I know about almost didn't survive the early years.
    • You can spend more time with your family and still have a successful career

    Danny Ainge is once again a World Champion, but this time he
    didn’t make a single point, or throw a single pass, or play a single minute. He
    didn’t even coach his team. He sat on the sidelines watching the players and coaching
    staff that he helped assemble satisfy their thirst for a championship, and after the game he was swarmed by Garnett, Allen, and Perkins. Their smiles said it all. "We did it because you brought us together."

    My top goal at FamilyLink.com is to assemble the right people to build a great company. For me that includes getting the right investors, the right management team, the right employees, and the right business partners, and to make sure that our business model fully motivates and compensates everyone on our team.

    It helped to start with three key engineers who had actually built Ancestry.com and MyFamily.com from the ground up. That was like starting the year with Paul Pierce on board. Working with Cliff Shaw (founder of genforum.com, gencircles.com and creator of Family Tree Legends) and his brilliant designer to build our next generation family tree collection engine (coming soon!), is a lot like getting Ray Allen, the purest shooter in the NBA on board. And it might take us six months or a year, but we are working hard to recruit our equivalent of Kevin Garnett.

    I think Danny Ainge knows now that it's all about getting (and keeping!) the right people on your team.

    I think Warren Buffett, the world's greatest investor, would agree. He never takes risks on unknown people. When he buys or invests in companies, he almost always leaves the proven management in place.

    I heard him say at a Berkshire Hathaway investor conference that he saw no reason to take risks on people or business ideas, and had no interest in doing anything early stage, because it involved risk. From what I know about Buffett, he spends the great majority of his time scouting for undervalued good businesses with excellent management teams, and only makes a trade every year or two, a lot like an NBA GM.

    I heard Jon Huntsman, Sr., one of Utah's billionaires, say at a BYU lecture/dinner that he wouldn't hire anyone directly out of college, but that he waited for them to get 2-3 years of work experience on someone else's dime, and then he would hire them. That is an interesting idea.

    The main lesson I think entrepreneurs can learn from Danny Ainge is to know who the right people are, and then do what it takes to get them on your team. And then hold on until things gel.

    The next lesson, of course, is to attend BYU, and send your kids there too.

    Go Cougars!

    Go Celtics!

  • Graphing Social Patterns East: Day 1 Video Bumpers

    Several folks attending the Graphing Social Patterns East 2008 conference asked if we could post links to the video bumpers between speaker / session changes... here is the list of links from Day 1: Richter Scales: Another Bubble Blue (SF) / Fruit Guys, of the Loom Muppet Bloopers (Rickroll) Facebook Song (Rhett & Link) Flight of the Conchords / MuthaFlippin Muppets / Manamana Cansei der Sexy (CSS) / Off the Hook Feist 1234 The Lion Sleeps Tonight Sony Bravia (SF) / Jose Gonzalez "Heartbeats" Hifana Wamono Facebook Course @ Stanford (Fall 2007) Facebook News Network (News Feed) Two Chinese Boys...
  • RockYou Raises $35M from Doll Capital

    Congrats to Lance, Jia, & the RockYou team on raising a $35M Series C round from DCM (formerly Doll Capital). Don't spend it all in one place guys... unless of course, that place is the next Graphing Social Patterns conference... cough, cough ;) Ro Choy from RockYou will be speaking at GSP East this week in DC.
  • Evil Girl Scouts

    Evil Girl Scouts Originally uploaded by kfury ... but of course, that's redundant.
  • Most Awesome Global Practical Joke: What a Bunch of Sushis.

    again, more genius:
    Posted Jun 06 2008, 10:21 AM by Master of 500 Hats
    Tags Filed under:
  • Startup2Startup: Giving Back to the Geek & Entrepreneur Community

    thanks to Eric & Nick for the writeups about Startup2Startup. i'm really excited about getting this group off the ground last month. it wouldn't have been possible without lots of help from my fellow organizers & moderators, inspiration from Round Zero & many others, funding & sponsor support from MDV & CRV, and Shervin @ SGN too. also big thanks to Chad for agreeing to be our next speaker at the end of June, not to mention James Hong, Naval, and Matt & Toni in the coming months. I'll write more about this later... right now trying to hop on...
  • StarF*#ked. (or, how not to handle forgotten password recovery flow during a massive promotion)

    StarFUCKs. Originally uploaded by davemc500hats to whomever can promise i never have to enter forgotten password flow ever again: PLEASE ENSLAVE ME NOW. (screen capture while trying to register my acct/card to get free wifi @ Starbucks) thank *** you very much, Starbucks. ps - i used to work at PayPal for three years, and we dealt with this same painful bullshit every single goddamn day. and it was TOTALLY our fault, not the users. yes they're dumb as doorknobs, but so were we: our acct creation flow & password recovery flow sucked ass. so does Starbucks. so does everyone's....
  • AppNite Geek Discount for Graphing Social Patterns East (DC, 6/9-11)

    Graphing Social Patterns East is almost upon us -- my conference on social networks & platforms is just one week away, beginning Mon June 9th thru Wed June 11th in Washington DC. GSP East will feature keynote presentations from Facebook, MySpace, Google, & LinkedIn, along with over 75 other speakers from top social networking marketers, developers, & platforms. The full conference schedule is here. Several starving developers have asked me if we could make a few discounted passes available, so for those of you geeks on a budget here are two last-minute options to save some cash: 20 developer passes...
  • Under The Radar: Tue 6/3, Mountain View

    If you're in Silicon Valley tomorrow (tue 6/3), check out the Under The Radar Social Media & Entertainment conf (sched). I'll be a judge & panelist for 2 startup pitch / review sessions on Content and Targeting Tools. Social Media and Entertainment June 3, 2008 | 8:00am – 6:00pm Microsoft Campus | 1065 La Avenida Street | Mountain View, CA 94043 Here is a full list of presenting companies: 33Across - Identifies influential online users Animoto - Create personalized, high-quality videos / photo slideshows from images and music AudioMicro - Stock music and sound effects licensing platform Aviary - web...
  • Yang & Decker on Yahoo biz "focus": 1) homepage, 2) search, 3) mail, 4) mobile... or 5) none of the above?

    (so admittedly this is a rather rough post that came out of some comments i was writing up over on a TechCrunch post about the Jerry Yang intvw at D conf... thought i'd just them up here as well) first, let me start by noting i think the Yahoo SearchMonkey initiative is generally a good direction to be heading towards. however, i also think there is a lack of executive cluefulness on tech strategy at Yahoo, as evidenced by the conversation with Kara @ D conf. maybe Jerry just hasn't had enough time to cleanup from Terry's previous "strategy", but...
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